Connect the context
Bring together product, repair, claims, parts, policy, contract, and service history.
Circuitry.ai at MAPconnected 2026
Turn service and warranty data into decisions you can trust.
Join Circuitry.ai at the Service & Warranty Lifecycle Summit to see how Service Decision Intelligence connects field service, warranty, parts, and service contract decisions—then measures the outcome of every decision to improve accuracy, autonomy, and value.
Domain depth creates accuracy. Accuracy earns trust. Trust enables autonomy. Every decision and outcome strengthens the next one.
>95%Decision accuracy when grounded in the required customer knowledge and service data
≤90 daysFocused deployment and time to measurable value
1 layerConnected intelligence across service, warranty, parts, and contracts
Every decision connected
Move from disconnected decisions to a continuously improving service lifecycle.
Circuitry.ai brings knowledge, data, decision logic, AI Workers, and human oversight together so each service event can progress from request to resolution—with the evidence and governance required to act confidently.
Recommend with evidence
Apply domain-specific decision models, criteria, confidence, and supporting sources.
Govern the autonomy
Automate high-confidence work and route exceptions or higher-risk decisions to people.
Measure every outcome
Use feedback, overrides, and results to improve future decisions and expand autonomy.
Purpose-built for complex service
Decision Intelligence across the service and warranty lifecycle.
Start with a high-value decision, prove measurable results, and reuse the same intelligence and governance as you expand.
Warranty Decision Intelligence
Automate the claim lifecycle from intake and coverage validation through adjudication and payment using AI Advisors, Analysts, and Agents.
- Score claims and analyze evidence
- Improve consistency and adjuster productivity
- Reduce leakage, claim cost, and cycle time
Field Decision Intelligence
Give technicians the trusted answers, diagnostic guidance, repair procedures, and parts recommendations they need before, during, and after every visit.
- Improve first-time fix rates
- Reduce search time and repeat visits
- Capture and scale expert knowledge
Service Decision Intelligence
Create a common intelligence layer across service, parts, warranty, support, and service contracts—without replacing your current systems.
- Ground decisions in domain context and evidence
- Apply customer-defined governance
- Connect each decision to business outcomes
Why meet Circuitry.ai at MAPconnected
Go beyond AI experimentation. Improve the decisions that drive service outcomes.
See how a proven platform, ready-to-deploy Service AI Workers, and outcome-aligned economics can help your organization reach value sooner with less upfront risk.
Domain depth
Service-specific knowledge models understand the relationships among assets, symptoms, repairs, parts, policies, contracts, claims, and outcomes.
Accuracy and explainability
Recommendations are grounded in approved evidence, evaluated for confidence, and recorded with the context needed for review and auditability.
Governed autonomy
Your organization controls thresholds, categories, limits, and approval rules. Automate where confidence and risk allow; keep experts in the loop where they matter.
ROI and value
Benchmark performance, prove value in a focused deployment, and measure productivity, accuracy, cycle time, cost, service margins, and customer outcomes as you scale.
What you can explore onsite
See trusted decisions move from insight to action.
Walk through a live claim decision
See coverage, repair evidence, claim scoring, recommendations, and exception routing come together.
Connect field and warranty decisions
Explore how better diagnostics, repair guidance, and parts decisions can prevent avoidable claims and rework.
Build your value case
Discuss a focused starting point, required data, governance, success measures, and the path to value within 90 days.
From Manual Claims to Warranty Decision Intelligence: Lessons from a Live Claims Operation
A candid discussion about applying AI in a live claims operation—connecting evidence, coverage, repair information, history, and decision logic. Learn practical applications, lessons learned, and how CARS Protection Plus is moving toward governed automation to improve decision consistency, speed, accuracy, and adjuster productivity.
Lance LaCoePresident & CEO · CARS Protection Plus
Ted DannerSenior Director, Warranty & Service Contract AI Solutions · Circuitry.ai
Reserve time with our team
Meet Circuitry.ai at the Summit.
Tell us what decisions you want to improve. We’ll tailor an onsite conversation or demonstration around your warranty, field service, parts, support, or service contract priorities.
When October 20–21, 2026
Where CIRCUITRY.AI TABLE
Who Ted Danner + Dhruv Desai
Request a meeting or onsite demo
Share a few details and the Circuitry.ai team will coordinate a time.