AI Service and Warranty Lifecycle Management Think Tank
Supercharging Dealer & Technical Contact Centers With AI-Powered Claims Specialists
In this learning session, we explore how Agentic AI is shaping the future of claims processing in dealer and technical contact centers
.png?width=800&height=450&name=map-connected-june-ai-think-tank%20(2).png "map-connected-june-ai-think-tank (2)")
AGENDA:
- AI-Driven Claims Optimization
- Deploy AI tools to automate inbound claims triage and decision-making across system and voice channels
- Minimize excessive claims by detecting anomalies and ensuring precise supplier recovery
- Enhance NTF (No Trouble Found) and root cause analysis for greater accuracy
- AI-Powered Guidance & Support
- Utilize AI to enhance response times, workforce management, and call quality, ensuring consistent claims outcomes
- Improve SLAs—including time to answer, abandon rate, and response time—by 15%
Watch On Your Own Time
Who is this learning session for?
-
Warranty Lifecycle Professionals
-
Claims Analysts
-
Service Managers
-
AI & Tech Professionals