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IDC ANALYST BRIEF

Decision Intelligence: Enabling the
Digital Business in the World of AI

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In IDC’s 2024 Future Enterprise Resiliency and Spending Survey, 66% of the respondents said that they recognize that the foundation models, platforms, and application technologies of generative AI (GenAI) will disrupt their competitive position or business operating model in the next 18 months.

IDC finds enterprises will leverage GenAI and automation technologies to drive $1 trillion in productivity gains by 2026.

Utilizing decision intelligence, AI as a service, and intelligent automation at the forefront of the technology equation is a methodology that companies can use today to evolve into an AI-enabled digital business.

Download the analyst brief by Mickey North Rizza, Group Vice President, Enterprise Software at IDC, now to harness the power of AI to transform customer experience, grow sales, and improve productivity.

Download Your Brief

The Key Takeaways from This Analyst Brief:

  • Decision intelligence, when tied to the digital platform, can help an organization model, monitor, and orchestrate decision points and outcomes.

  • AI as a service can help organizations analyze, augment, and automate their business by helping them move to more autonomous processes internally.

  • Intelligent automation can help infuse business applications, processes, and workflows with AI to bring about more autonomous processes.

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