How to Calculate ROI for Technology Investments in Field Service
Learn how to calculate ROI for technology investments in field service and justify costs with clear, measurable metrics.
Josh Russell, VP of Products for Circuitry.ai to explore how AI is reshaping the service experience for complex and critical equipment. Drawing on decades of experience in warranty systems and service enablement, Josh will unpack why legacy approaches fall short, how AI makes a measurable impact across the service ecosystem, and what this transformation means for the maturity of service organizations.
Listen or watch the podcast on your own time
Service AIdvisor for Field Service Technicians
Your technicians can get fast and reliable answers using a simple conversational experience.
Manufacturers depend on independent dealers and service providers for service delivery to their customers, which means service personnel must have deep product knowledge to maintain and repair products effectively.
Dealers and service providers can use Circuitry.ai's conversational interface, PAL, to access a wide range of Advisors offered by OEMs, suppliers, and service information.
With access to Advisors via PAL, dealers and service providers will benefit from:
Service AIdvisor for Field Service Technicians
Your technicians can get fast and reliable answers using a simple conversational experience.
Boost contact center efficiency and customer satisfaction.
Manufacturers depend on independent dealers and service providers for service delivery to their customers, which means service personnel must have deep product knowledge to maintain and repair products effectively.
Dealers and service providers can use Circuitry.ai's conversational interface, PAL, to access a wide range of Advisors offered by OEMs, suppliers, and service information.
With access to Advisors via PAL, dealers and service providers will benefit from:
Empower customers to improve experience, efficiency, and value.
Learn how to calculate ROI for technology investments in field service and justify costs with clear, measurable metrics.
Discover the key metrics in field service with these seven essential KPIs to monitor. See how AI enhances service delivery and drives positive...
Enhance field service with Generative AI by integrating human feedback to improve decision-making, preserve tribal knowledge, and build a smarter...
Service AIdvisor transforms your static service manuals, and service-related content into an AI-powered intelligent Advisor for your service teams. We can start loading your data and get your Advisor launched!
Schedule your demo today!