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Circuitry.ai is a proud Enhanced Innovation Partner at the Service Council
Smarter Services Executive Symposium

Let's Connect in Chicago at the Innovation Lounge

JW Marriott Chicago
📅 September 9-11, 2024 | Chicago, Illinois

 

Let's connect during the Executive Symposium to discuss expanding and bringing in new ideas

If you're looking for new ideas, and improved solutions, let's connect in Innovation Lounge during the Executive Symposium in Chicago. Your service technicians are on the front lines. How can you streamline all of your service knowledge?

We'd love to show how your service teams can leverage Gen AI to find the correct service procedures and parts to fix it right the first time. Every time.

SERVICE USE CASES

Use Cases enabled by Service AIdvisor 

Field Service

Service AIdvisor for Field Service Technicians

Your technicians can get fast and reliable answers using a simple conversational experience.

Contact Centers

Service AIdvisor for Contact Centers

Boost contact center efficiency and customer satisfaction.

service aidvisor for contact centers

 

Dealers and Service Centers

service-aidvisor-dealer-use-case

Transform dealer and service center effectiveness

Manufacturers depend on independent dealers and service providers for service delivery to their customers, which means service personnel must have deep product knowledge to maintain and repair products effectively.

Dealers and service providers can use Circuitry.ai's conversational interface, PAL, to access a wide range of Advisors offered by OEMs, suppliers, and service information.

With access to Advisors via PAL, dealers and service providers will benefit from:

  • Quicker employee onboarding
  • Increased product uptime
  • Decreased follow-up repairs
  • Improve profit margins on service and parts

Customer Self Service

Service AIdvisor for Customer Self Service

Empower customers to improve experience, efficiency, and value.

Service AIdvisor for Customer Self Service

 

Service AIdvisor for Field Service Technicians

Your technicians can get fast and reliable answers using a simple conversational experience.

Service AIdvisor for Contact Centers

Boost contact center efficiency and customer satisfaction.

service aidvisor for contact centers

 

service-aidvisor-dealer-use-case

Transform dealer and service center effectiveness

Manufacturers depend on independent dealers and service providers for service delivery to their customers, which means service personnel must have deep product knowledge to maintain and repair products effectively.

Dealers and service providers can use Circuitry.ai's conversational interface, PAL, to access a wide range of Advisors offered by OEMs, suppliers, and service information.

With access to Advisors via PAL, dealers and service providers will benefit from:

  • Quicker employee onboarding
  • Increased product uptime
  • Decreased follow-up repairs
  • Improve profit margins on service and parts

Service AIdvisor for Customer Self Service

Empower customers to improve experience, efficiency, and value.

Service AIdvisor for Customer Self Service

 

AI-Powered Service AIdvisor

It's trained to provide technicians in the manufacturing field relevant answers using all your service knowledge including service manuals, bulletins, operator manuals, training videos, acronyms, and related content. Service AIdvisor ingests unstructured documents as well as structured data from various sources across your enterprise. Service AIdvisor leverages semantic search to deliver the best answer every time.

👉 Take a tour of Service AIdvisor
 
 

How is Service AIdvisor different from other service chatbots and copilots?

Service AIdvisor was meticulously designed for manufacturers of complex products, making it stand out from other service chatbots and copilots. Unlike generic solutions, Service AIdvisor is trained on product knowledge, service lifecycle data, a detailed product graph, and ontologies. This specialized training ensures it delivers the most accurate and relevant answers, tailored specifically to your industry's unique challenges.

By choosing Service AIdvisor, you're not just adopting another chatbot—you're investing in a solution purpose-built to enhance the efficiency, accuracy, and effectiveness of your service operations, driving superior outcomes for your business.

FEATURED CIRCUITRY CONTENT

Enterprise AI

5 Ways AI Increases First-Time Fix Rate

Low first-time fix rates leads to customer dissatisfaction. Learn how AI can boost your first-time fix rate in field service operations.

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